Frequently Asked Questions
We are here to answer your questions about our products, the website, and your orders! If you still need help, click below to contact us directly.
Shipping
How much is shipping?
Where do you ship?
What is your return policy?
How will I know when my order will be delivered?
Subscriptions & Bundles
How do subscriptions work?
How do I access my subscription account?
Can I pause or cancel my subscription?
Is my 10% discount automatically applied when I bundle three products?
Are only Susan Bell Skincare products included in the bundle three promotion?
Ingredients
Are seed oils bad for my skin?
No!